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Courtesy Photo Pictured are Dispatch Supervisor Susie Hammond and Dispatcher Daniel Williams along with Chief of Operations for Houston County EMS Bradley Baucom, Lt. Eric Adams and Bart Mallett with gifts received in appreciation of the work Houston County dispatchers do.Pictured are Dispatch Supervisor Susie Hammond and Dispatcher Daniel Williams along with Chief of Operations for Houston County EMS Bradley Baucom, Lt. Eric Adams and Bart Mallett with gifts received in appreciation of the work Houston County dispatchers do.(Courtesy Photo)

Appreciation Shown To Dispatchers During Telecommunicators Appreciation Week

The Houston County Dispatchers were recognized in several different ways this past week during Telecommunicators Appreciation Week.

They were given shirts from DETCOG as well as flowers and gift baskets from Houston County EMS. They also received a beautiful bouquet of flowers from others, just showing their appreciation for the work our dispatchers do.

Sheriff Darrel Bobbitt stated that the dispatch division of his office is truly the hub for the Houston County Sheriff's Office. It takes someone with a special calling to be a dispatcher for law enforcement. Their job goes from low stress to high stress in just a matter of seconds. They never know when the phone rings what is waiting on the other end. They are the first ones that people talk to when calling for help, many times at the most tragic times of their lives.

Dispatch Supervisor Susie Hammond is pictured with Dispatcher Carly Jenkins during Telecommunicators Appreciation Week.  Jenkins also is an officer with the Grapeland Police Department.Dispatch Supervisor Susie Hammond is pictured with Dispatcher Carly Jenkins during Telecommunicators Appreciation Week. Jenkins also is an officer with the Grapeland Police Department.The dispatchers have to be able to get the needed information and try to keep that person calm on the other end.
Bobbitt stated that training is vital for dispatchers. They have to remain calm while they are performing their job to the best of their abilities and cannot take personally the outcome of any call.

Bobbitt states that Dispatch Supervisor Susie Hammond is a TCOLE certified instructor and she is up-to-date on all the newest training available for dispatchers. He states that Hammond makes certain that the dispatchers receive the best training to perform their duties.

Out of the nine dispatchers, six have their Master TCOLE certification, with the other three working toward that certification.
Dispatchers include Sylvuan Duncan, Daniel Williams, Jennifer Brockway Baker, Carly Jenkins, Katy Stephens, Meagan Frizzell, Candi Reid, Carly Tullis, Shannon Foster-North.

Bobbitt is proud of all of his dispatchers and appreciates the work and dedication they have to their jobs.